All State Van Lines
All State Van Lines Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
All State Van Lines has 1.1 star rating based on 35 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Delivered my stuff on time, Thereare no pros.
Cons: Poor customer service, Attempts to extort money, Attempts to extort more money.Recent recommendations regarding this business are as follows: "Never ever use them".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
All State Van Lines has 1.1 star rating based on 35 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Delivered my stuff on time, Thereare no pros.
Cons: Poor customer service, Attempts to extort money, Attempts to extort more money.Recent recommendations regarding this business are as follows: "Never ever use them".
Most users ask All State Van Lines for the discount as a solution to their issues.
Consumers are not pleased with Reliability and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Pissed
- Thereare no pros
- Lies told by load supervisor
- Fraud
- Poor customer service
User's recommendation: Never ever use them
The worst move EVER
This is my 10th cross country move with national van lines, and it was the worst one ever. The sales guy was great (of course) and the move coordinator (MC) started out great, but the local contractors on both ends were awful.
On the load day, the guys were four hours late, which caused it to stretch into a two day load. The lead guy told me that day that it is illegal (yes, he said that) to move into CO without all your furniture shrink wrapped, and so I agreed that he should shrink wrap everything to the tune of close to $700 extra. I called my MC to confirm, but couldn't reach her. The second day only the lead guy showed up, and it almost stretched into a third day (with me in a HOTEL with a dog trying to leave town!).
I had been given a five day window, so I jumped in my car and drove cross country in two days, but my truck did not leave with me. In the meantime, the MC confirmed that it is not actually ILLEGAL to fail to shrink wrap, so I asked her to address that and remove that bogus charge. I am now living in an empty house on an air mattress with my dog. At one point - and after my window had passed - when I was trying to find out where my stuff was, the same lead guy told me it was sitting at the dock in my old state, waiting for another load going my direction to fill up the truck (!).
He threatened me that they would just keep my stuff if I wasn't happy about the delay. When it finally arrived, 8 days after the window, I got 12 hours notice, and no confirmation of the amount owed in advance. A different set of guys unloaded, and while they were at least polite, they ripped a louvered door out of the hinges, and only pretended to fix it, they did not have an answer about the charge for the shrink wrap, and after they left I found FOURTEEN heavy boxes clearly marked BASEMENT buried in the garage behind other boxes - images of 10 of them sitting in the garage are attached and see the stickers! I had to hire someone to move them downstairs.
I have called my MC three times about the shrink wrap issue and she says she will return my call but does not. I am not exaggerating when I say this was the worst move ever.
I will never ever use them again, nor will I ever use a company that contracts out for labor like this. Once they have your money, they just don't care.
- Damage to my property
- Failure to return calls
- Threats from load supervisor
Preferred solution: Price reduction
More than three month delayed delivery and $3,000 over quote
- Attempts to extort money
- Late delivery
- Failure to return calls
Preferred solution: Full refund
Great until I had to have things moved
- Lack of support when it came to the bill
Preferred solution: Full refund
Do not use this company
Awful Experience
Nightmare from ***
All State Van Lines - Moving Service Review
Where do I begin. There are not words to describe the experience I've had.
Gave me estimate of just of. 5,400 ended up paying just under 8,000 was suppose to be at my house on 2/12 between 7 and 9 no one showed up truck broke down ???hmmm. So they contracted out another (relo)look them up. Prodigy mid Atlantic....moving company to be there by 12 to 4 the next day.
They arrived about 5:30. Then they pulled there truck into my neighbors front yard and got stuck. So by 8 they start doing paper work by 9 I'm throwing them out of my house..... Just to tired and mad to deal with it So they come back this is Wednesday by now suppose to be moved Monday.
2 guys and 2 trucks don't know why 4 people wear not sent start loading truck 16 hrs to load these two trucks it was a house full of furniture but... ( I have 30 years in furniture business) this could have been done in less time. At 1:30 on thurs morning there done. Then we get to destination 2 days later 8hr drive arrive at storage location 10:30 am start unloading at 3:00 pm.
Due to the fact of us debating the $2,000 increase from original estimate.
DO NOT I repeat DO NOT use look at or any associate your self with this company or it's sub contractors.... I forgot about the 2 county police and 2 state troopers at my house do to them being stuck in the yard
Horribly incompetent and expensive move to Florida
AVOID use of All State Van Lines
Worst Movers Ever
The absolute worst company.
Preferred solution: Price reduction
FRAUD ALERT- BBB does nothing to protect customers
- Fraud
- Worst
- Never use
Worst Moving Company furninture not delivered timely
Preferred solution: Let the company propose a solution
Short Review on February&nbs-05:00;20,&nbs-05:00;2017
Short Review on March&nbs-05:00;03,&nbs-05:00;2017
About
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All State Van Lines Relocation, Inc. is a federally licensed moving broker. The company was founded in 2010. It is headquartered in Margate, Florida. All State Van Lines Relocation specializes in moves and relocations throughout the United States of America. The company co-operates with carriers certified by the Federal Motor Carrier Safety Administration. All State Van Lines Relocation, Inc. renders packing, loading and unloading services. The company offers both household and business moves. Long distance moving is available. All State Van Lines Relocation moving consultants provide consumers with a moving quote based on a chosen motor carrier.
All State Van Lines is ranked 182 out of 600 in Moving and Storage category
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I wish I had done more homework before I used this company. I asked my company who they use as a mover and All State was recommended.
Now, I wish I never decided to use this mover.
Nothing but trouble once they have your deposit. AVOID THIS COMPANY!!!!!